We want you to be happy, so our return policy is simple. If you purchased or received a non-custom item directly from and would like to return it within 30 days, we can issue you a refund or store credit (less the cost of shipping.) Returned goods must be in perfect, un-used condition with all original tags. As much as we'd like to be able to take something back that has been used, we can't for the safety of our customers.