Your recent Amazon order: Feedback request from PetFusion

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As a small business, we need your help to share your experience with our products.  We encourage you to get your thoughts out for everyone to read in order to make the Amazon marketplace more transparent and useful for all.

If you are at all unhappy with your purchase or have follow-up questions, please reply to this email, email us at support at pet-fusion.com, or call us at 877-518-6503.  Our mission is to ensure you have a positive customer experience!

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Get the most out of your purchase.

  1. When assembling, twist sisal scratching post so that the seam is facing toward the cubby tunnel -- this helps avoid damage from the most energetic scratchers.
    • Make sure all joints where screws are used are tightened well to ensure stability.
  2. Place tree in a favorite location, for example near a window or in a sun spot.
  3. Spray the post, cubby, and platform with a modest amount of catnip spray (included) to encourage use.
  4. If additional coaxing is needed, place toys or treats in the cubby or on top platform
  5. To clean hair, roll periodically with lint brush.
  6. To clean stains, scrub carpet with mild soap and water.
  7. Safe tip for polishing wood finish:  soft cloth with dab of mayo (sounds strange but works!).

Give your cat endless viewing pleasure from the tree with a Tranquil Bird feeder.

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